💜 FAQ's 💜
★How can I purchase your work?
The only way to purchase my work is through my website on specific release dates. Once I have a collection complete, I will announce the date and time of the release on Instagram , facebook, tiktok and via email newsletter. New collections will become available for purchase in the shop at the time of the release and pieces will be sold on a first come first serve basis. All of my work is one of a kind and I never have a back stock of inventory on hand, once a collection is sold out, my shop will be empty until the next collection is ready to release.
★Why is your shop empty?
My work tends to sell out quickly, usually within minutes. If my shop is empty, I am sold out until my next release. Follow along on Instagram , facebook, tiktok or subscribe to my email newsletter to get updates on what's coming next.
★Can I order a custom piece?
No. I would simply not be able to keep up with these orders. Also my head is already so full of little creatures that need to come out so we can see them IRL.
★Can I reserve a piece?
no, I do not reserve or hold pieces.
★Can I pre order something?
A few times a year I will create a specific piece for pre order. When I do, there will be a limited number of pre order slots available in my online shop and they will be sold on a first come first serve basis. I will always announce the pre orders ahead of time on instagram and via email.
★Are your pieces microwave or dishwasher safe?
No. All of my work is made with real 22K gold which is metal and can NOT be microwaved. In addition to the gold, some of my work is made with metal findings to attach charms and baubles & metal can not be microwaved.
I also highly recommend hand washing only. These are one of a kind functional, art pieces and should be handled with care.
★Where do you ship?
I offer worldwide shipping! woohoo!!
★What are your prices?
Prices are different for each piece depending on time and materials. All of my work is one of a kind and takes MANY hours to create. For example, one peeing frog planters takes me 32 hours to create. That is not including drying or firing time, or the time it takes me to photograph, promote, package ect.... Each piece is hand sculpted, hand painted, detailed with real 22k gold and requires 4 to 5 kiln firings. Most of my work falls in the $300-$600 range but is not exclusively within that range. Since each piece is one of a kind, I cannot quote exact prices until a collection is complete and ready to list. I will have previews of a collection in the shop the day before they release so that everyone can see the prices and read through the listings.
★Tips for purchasing:
My work tends to sell out within minutes and pieces are sold on a first come first serve basis. I recommend having an alarm set for release dates and having your payment/shipping info saved in advance. If multiple people have the same item in their cart, it will go to the person that completes the checkout process first. If you missed a release or a specific item that you were trying to get, no worries, I am always working hard on new pieces for the next release. The most reliable way to find out when new work will hit the shop is to sign up for my email newsletter at the bottom of this page. I will always send a newsletter notification the day before I release new work.
★My Process:
All of my work is formed and sculpted by hand using stoneware (and sometimes porcelain) clay which I source locally in Portland Oregon. Each piece is hand painted and glazed using food safe ceramic glazes then fired in a kiln to about 2200F.
Each of my creations is completely one of a kind, no two will ever be exactly alike. They take me HOURS to create, literally sometimes up to 30 hours will go in to one piece. An entire collection can take me up to 6 months to finish due to the many different processes used (which include 4 different glaze applications and 4+ firings).
For the cherry on top, all of my work is detailed with real 22k gold for a super luxurious and delicious finish!
OK Phew! If you made through all of that, thank you so so much for being here and for reading through these. If you still have an unanswered question after reading through these FAQ's, feel free to message me on whatever social media app we're connected on.
Lots of love, Janah
